FREQUENTLY ASKED QUESTIONS
What is your turnaround time?
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Our standard turnaround time is 7-10 Business Days Average + Shipping. Complex orders, add-ons or very large orders may increase turnaround times. Delay in approval of mock ups could also result in production delays. Each finishing service (folding, bagging, tagging, etc) can add extra time to the turn around on orders. Your turn around time starts after your Proof is approved and deposit is paid. If you have a deadline it is important that you let us know prior to placing your order.
What is your turnaround time?
What is your minimum order quantity?
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Our minimum order quantity requirement for decorated items is 48 units per design. You can split up your product colors and sizes within that amount but the total quantity must meet our minimum. There is no minimum order requirement to purchase products without any decoration.
What is your minimum order quantity?
How much does T-shirt printing cost?
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Screenprint pricing is a very complex system but we do the best to ensure our customers receive the fairest price possible. The main two factors that determine the printing price are the number of colors in each logo / design and quantity printed per design (the more colors in a design, the higher the cost but the larger the order quantity per design, the lower the cost). Each print location on a garment, is a separate charge. Logo size and specialty inks can affect printing prices as well. If you have artwork and know what you want to order, go to our "Request A Quote" page and fill out the form. We will be happy to send you an estimate.
How much does T-shirt printing cost?
How do I pay for my order?
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After you have approved your quote and proofs, we will send you an invoice with a link to pay on it via ACH transfer or credit card. We require a 50% deposit prior to any work beginning. You may pay by company check also, we will begin working on the order after the check clears.
How do I pay for my order?
What artwork files do you accept?
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We accept most graphic files. However, we prefer vector artwork in PDF format. Vector files (Adobe Illustrator) should have all fonts in outlines. Raster artwork (Photoshop) in EPS or TIFF format. Rasterized art should be created at 300 dpi or higher, as low resolution artwork will not print very sharp.
What artwork files do you accept?
Can I add to my order?
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Yes, but all add ons should be made prior to approving your Order Proof and paying the deposit. Once we start the production process add ons or changes to the order will not be accepted. Also, please note that prices are subject to change if there are changes (product quantities, artwork, ect..) after initial quote has been sent to you.
Can I add to my order?
Can I supply my own garments for printing?
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Yes, you may supply your own garments but be aware that not all fabrics are screen print friendly. All customer supplied garments should be cotton, polyester or a blend of the two. Some materials will not be accepted. Please inspect all your garments for holes or other defects before sending them to us. We do not accept responsibility for defects of customer supplied garments. We will also need a detailed list of what you are sending us with quantities in each color and size, before we start any printing.
Can I supply my own garments for printing?
What's the difference between Custom Printing and Contract Printing?
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Custom Printing is when when the customer purchases the garments through us. Contract printing is when the customer supplies their own garments and we only handle the printing. If you plan to supply your own garments, please email us a list of what you will be giving us to print before it is delivered.
What's the difference between Custom Printing and Contract Printing?
Will my logo colors look correct?
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